Hey. This is everything you need to know about your membership.
We know terms and conditions can look daunting but these are the key important information regarding your membership:
1. Minimum contract term of this contract is 12 months (as set out in your signed agreement);
2. Monthly billing will continue after this term unless otherwise notified so if you want out, please let us now.
3. 30 days notification is required to cancel membership (after the Minimum Term and cost), by email to membership@thecollabcircle.com
4. Access to The Collab Circle Local Meetings allows you to book into any The Collab Circle Meeting across Australia and Online.
Membership Terms and Conditions and Conditions of Sale
The Membership Terms and Conditions and Conditions of Sale are available online and are updated and communicated accordingly.
The Collab Circle is covered under The Collab Circle PTY LTD (ABN: 82 679 189 292), is a registered Australian Business.
By entering our websites, obtaining membership status of any level with The Collab Circle), or attending any The Collab Circle event, you agree to our Terms and Conditions of use and sale.
1.0 Unless otherwise agreed in writing with The Collab Circle your agreement with The Collab Circle will always include, at a minimum, the Terms and Conditions set out in this document.
1.1 By becoming a member of The Collab Circle or attending any The Collab Circle event, you agree to accept these Terms and Conditions.
1.2 The Collab Circle is constantly innovating in order to provide the best possible experience for its members. You acknowledge and agree that the form and nature of the Services which The Collab Circle Provides may change from time to time without prior notice to you.
Use of The Services By You
2.0 Our membership offering, nor our website or any of the services and facilities provided by our website cannot be used for any commercial gain from any non-member of The Collab Circle. You agree by entering this site you accept our terms and conditions of use.
2.1 In order to access certain Services, you may be required to provide information about yourself (such as identification or contact details) as part of the registration process for the Service, or as part of your continued use of the Services. You agree that any registration information you give to The Collab Circle will always be accurate, correct and up to date.
2.2 You agree that you will not engage in any activity that interferes with or disrupts The Collab Circle events.
2.3 You agree that you are solely responsible for any products, services, discounts, rewards or incentives that you have advertised and resulted in a sale by you to any consumer. (and that The Collab Circle has no responsibility to you or to any third party) for any breach of your obligations under the Terms and for the consequences (including any loss or damage which The Collab Circle may suffer) of any such breach.
2.4 You understand that all information (such as data files, written text, computer software, music, audio files or other sounds, photographs, videos or other images) which you may have access to as part of, or through your use of, the Services are the sole responsibility of the person from which such content originated. All such information is referred to as the “Content”.
2.5 You agree that you are solely responsible for (and The Collab Circle has no responsibility to you or to any third party for) any Content that you create, transmit or display while using the Services and for the consequences of your actions (including any loss or damage which The Collab Circle may suffer) by doing so.
2.6 You retain copyright and any other rights you already hold in Content which you submit, post or display on or through, the Services. By submitting, posting or displaying the content you give The Collab Circle a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive license to reproduce, adapt, modify, translate, publish, publicly perform, publicly display and distribute any Content which you submit, post or display on or through, the Services. This license is for the sole purpose of enabling The Collab Circle to display, distribute and promote the Services and may be revoked for certain Services as defined in the Additional Terms of those Services.
2.7 You agree that this license includes a right for The Collab Circle to make such Content available to other companies, organisations or individuals with whom The Collab Circle have relationships for the provision of syndicated services, and to use such Content in connection with the provision of those services.
2.8 You understand that The Collab Circle, in performing the required technical steps to provide the Services to our users, may
(a) transmit or distribute your Content over various public networks and in various media; and
(b) make such changes to your Content as are necessary to conform and adapt that Content to the technical requirements of connecting networks, devices, services or media.
(c) that this content may continue to be distributed, transmitted or adapted during and following your membership with The Collab Circle.
You agree that this license shall permit The Collab Circle to take these actions.
2.9 You confirm and warrant to The Collab Circle that you have all the rights, power and authority necessary to grant the above.
Return and Refund Policy
3.0 The Collab Circle Return and Refund Policy: we do offer refunds if goods are faulty, are unfit or don’t match the description. We do not offer refund simply by change of mind or discovered cheaper goods somewhere else. Events tickets will not be refunded unless the event is cancelled by The Collab Circle.
3.1 Unless otherwise instructed by you in writing, all services will continue and be displayed on your behalf.
3.2 You understand The Collab Circle provides no guarantees of sale or profit resulting from or in any shape or form by using any of the services provided and that it is your sole responsibility to utilise the services provided by The Collab Circle as shown to you to receive the best possible result. It is your responsibility if you are not sure or want to know how to better utilise services to approach The Collab Circle to get support.
Use of Your Email Address
4.0 You agree to give The Collab Circle the right to add your email address to The Collab Circle database to use solely to distribute our services and information and any related business or associate information of The Collab Circle that The Collab Circle does not consider spam.
4.1 By signing the application form or by ticking any box required within an online application of this site and by viewing any pages in this site as our terms of use you agree to all the above terms & conditions.
4.2 Attendees of The Collab Circle including all special events, networking events and any event, or gathering of business owners, and members of The Collab Circle, or organised by The Collab Circle, agree to these Terms and Conditions by attending these events.
4.3 You agree that you will not mark any The Collab Circle emails as spam with your mail provider.
4.4 As The Collab Circle will use email to communicate important business critical information, you must not unsubscribe from The Collab Circle emails during your membership term.
Membership Enrolment
5.0 You agree that each business or person must purchase a membership for each business owner or person within that or each organisation that is to attend any The Collab Circle event, whether online or in-person. This includes franchise and licensed owners of any organisation. Each franchise or licensee from any organisation must purchase a membership individually to use the services offered by The Collab Circle unless given written notice of approval from The Collab Circle.
5.1 The membership fee may increase at the sole discretion of The Collab Circle outside of your initial term. Notice shall be given of a minimum 30 days.
5.2 We reserve the right to refuse membership to any business, individual or organisation we feel does not meet our qualifying policies or does not operate in the spirit of the The Collab Circle culture.
5.3 You agree that you were given all the information required to make an informed decision about entering into an agreement with The Collab Circle. This being said, The Collab Circle provides a 1-day cooling off period, for change of mind. For clarity, you have until close of business the following day (Where the signup day is a Friday, the following day means Saturday) to email accounts@thecollabcircle.com . No other forms of notice will be accepted.
5.4 You must email accounts@thecollabcircle.com to terminate your agreement within the Cooling-Off period. No other forms of contact will be accepted.
Your first payment will not be refunded.
5.5 Your first payment processes immediately upon signing of this agreement. If you have paid an upfront membership, The Collab Circle will refund the difference between the upfront payment and the first month of payment. If you have chosen to pay by monthly instalments, your first month’s payment, and only payment, will not be refunded.
5.6 Exercising your cooling off rights under this agreement, does not terminate this contract, not the terms of this contract.
Payment Terms
6.0 Billing: The credit card or bank details that you provide upon registering for an event or becoming a member will be automatically and immediately billed. All currency references are in AUS dollars. Please note, payments for the Service is billed annually and/ or monthly and is non-refundable.
6.1 Cancellation: If you cancel your membership with The Collab Circle, you will no longer have access to any content or services.
6.2 Cancellation: Should you elect to discontinue your membership with The Collab Circle (after the initial minimum Contract Term), written notice is required to cease payments. Payments will be ceased 30 days after written notice was received. Written notice is required by email to accounts@thecollabcircle.com. No other forms of communication methods are accepted.
6.3 Your membership may be terminated for any reason, without limitation, if you have violated or acted inconsistently with the letter or spirit of these Terms and Conditions. Any contracts, verbal or written or assumed, will be terminated as well. Paid accounts that are terminated will not be refunded. The remaining term of your contract will be charged in full, if this contract is terminated for breach of contract.
6.4 If your credit card is invalid or rejected for more than 30-days for any reason, your membership may be cancelled, and all the information contained within will be deleted permanently. If this falls within the term of your agreement, you are required to pay out in full, the remaining balance of your term. We accept no liability for information that is deleted due to an invalid credit card.
6.5 The Membership Contract Term is established in the sign-up offer. If paid upfront, there is no refund after payment. All monthly payments are for a minimum term of 12-months (12 payment installments). The minimum term once reached will continue your membership on a month-to-month basis. You may then cancel your membership at any time, by providing 30 days’ notice. If there is a direct debit due to be charged within that 30 days, this will be deducted out of your account.
6.6. Charges that have failed to process against your nominated credit card will attempt to re-charge your card on a daily basis. If your credit card continues to fail, the system will attempt to charge other credit cards previously added by you for other purchases that are on your membership file. You accept that any credit cards held on file by The Collab Circle can be charged for membership fees and meeting fees, or any other charges we consider you owe to The Collab Circle.
6.7 The costs associated with failed payments will be passed onto the cardholder without notice.
6.8 A $10 + GST credit card fail charge will be passed on for all late payments where manual intervention is required to receive payment. This charge will occur for each and every instance where manual follow up is required. This may be done without notice. A Tax Invoice will be issued upon successful payment.
6.9 The Collab Circle may charge any credit card on file for any meeting not paid for that was attended.
6.10 The Collab Circle may charge any card on file for any membership fees not paid for by their due date, or if another credit card on file is declined for whatever reason.
6.11 Credit card details are maintained and encrypted in the The Collab Circle CRM (Keap and eWay)
6.12 The Customer shall pay for all costs incurred by the The Collab Circle (including costs for which The Collab Circle may be contingently liable) in any attempt to collect any monies owed by the Customer to The Collab Circle under this Agreement including debt collection agent costs, repossession costs, location search costs, process server costs and solicitor costs on a solicitor/client basis.
6.13 – A $50 + GST fee will be charged should outstanding monies be referred to a debt collection agency. This fee covers the costs incurred by The Collab Circle in preparing the matter for collection. This fee is in addition to any fees charged by the nominated Debt Collection Agency.
6.14 All The Collab Circle Local Meetings require a Meeting Fee to be paid by any attendee. The Meeting Fee covers the cost of hosting the event, booking fees, room hire fees, team costs and meals/ drinks. The Meeting Fee is payable irrespective of whether a meal is consumed/ ordered.
6.15 The Collab Circle reserves the right to cancel a membership in the circumstances where a member does not act appropriately in, or outside of a meeting, disparages or slanders the The Collab Circle brand, or in the instance of inappropriate behaviour or conduct. If The Collab Circle cancels the membership, there will be no refund for upfront payments, and the balance of the contract (to the minim cost) will be due in full.
Fair Trading Policy
As a registered member of The Collab Circle you agree to our fair-trading policy as in section 7.0 to 7.2 of this agreement.
7.0 You agree to the best of your ability to provide the highest quality standard of work to any new customers you gain or receive by using the service of The Collab Circle marketing and advertising features and resources.
7.1 You agree to allow The Collab Circle or any representative of The Collab Circle full access to all information required to resolve any dispute that may arise from any consumer or customer using your service through the use of our services.
7.2 The Collab Circle has the right to revoke any membership that we feel is not acting in the spirit of The Collab Circle. You will not receive any compensation or refund of membership to any remaining component of your membership. Clause 6.3 outlines your contingent liability for this contract should your membership be revoked.